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Reset your Network account password

If you have forgotten any part of your log in information for any of the Concordia Network resources, or you are looking that information up for the first time, you can retrieve your login information through the MyProfile Account Center. 

Access MyProfile

  1. Navigate to MyProfile
  2. If you know what your Network account username and password are, you can use them to log in here. 
  3. Once you are logged in, you can view your username, G#, and your MyCU PIN.

Reset your password

  1. If you do not know the full login for either your Network username or MyCU, choose one of the self-service password reset options under "Need Help?": Retrieve Username/Password or Retrieve MyCUID/PIN.need_help.png
  2. After choosing an option, you will be directed to the MyProfile Authentication Page. 
  3. Choose any one of the three options available: your email address, network username, or MyCU ID.
    • NOTE: email addresses must be entered in lowercase characters only
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  4. Once you have chosen one of your recovery options, you'll be directed to a page where you can choose one of your email addresses to send an email that will authenticate you.
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Email authentication

After clicking the Send Auth Code button from the above step, you will see this page:

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Within 5 minutes you will receive an email from myprofile@cu-portland.edu. 

To complete the authentication process, simply click the link in text or copy and paste the 64-character Authentication Code from the email into the box on the previous authentication page.

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View / Change information

Once you have either logged in or used the recovery methods to access the MyProfile Control Panel, you will be able to view your username, and student ID number, reset your network password, and reset your MyCU PIN. The option to reset your Network Account Password is in red.

From the Control Panel you can also designate recovery email addresses, email the Technology Service Center, or navigate quickly to Blackboard, MyCU, and the Intranet using the quick links in the upper corner.

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