Create your Network account

As a member of Concordia University you are eligible for a Network Account. Depending on your relationship with the University the processes for being eligible for a Network Account may vary; however, the process for activating one remains the same. In this article we will learn how to activate your Network Account.

Activate your Network account

Once you are eligible to create a Network account, follow the steps below to activate and finish the Network account creation process.

1. To begin, navigate to MyProfile.
2. On the home screen, click the Create an Account tab.
   
3. The website will then verify who you are and if your are qualified for an account.
4. To do this, choose an option to authenticate on the Account Creation page.
   
5. If you already know your MyCU ID and PIN, choose the first option to authenticate with your MyCU ID and PIN and click the Login button.
   1. Click the Create Account link and follow the steps to create your Network account.
6. If you do not know your MyCU ID and PIN, use the second option and enter your E-mail Address on file and click the Start button.
   1. You will be sent an email with a one-time-use link allowing you to authenticate to the MyProfile portal.
   2. You will see the Create Account link immediately after following this link!
7. Once authenticated, your account will begin the activation and creation process automatically. 
8. When you have successfully initiated this process, MyProfile will verify your account status in the Processing Account Qualification screen. This should only take about 30-seconds.
9. Do not refresh or close your browser while this is happening.
   
10. If you are not yet qualified, your Account Qualification screen will display an "Oops" error.
    
    • If you encounter this and you are a student, call your Registrar to verify your deposit and that your personal information has been entered correctly.
    • If you encounter this and you are an employee, contact your hiring manager to ensure that your HR paper work has been completed.
      

    The Tech Center has no control over this information and cannot assist in the activation of your account should you receive this error.

11. If your account information is correct, you will proceed to the Terms of Service screen.
12. Read, initial, and click the Continue button to proceed.
    
13. The final step in the account creation process is setting up your password and security questions.
    • Network passwords must be at least 5 characters, and contain at least one capital letter and one number.
      
14. Click Create Account to finalize your account creation!
15. MyProfile will now complete the process of creating your Network account profile.
    • This can take up to 5 minutes, but on average only takes about 30 seconds.
16. When this is finished, your new CUP Network username will be displayed. Take note of your Network username.
    • This will be the username you have for the duration of your the time at the University.
      

To see all of your account information in one place, follow the provided link at the bottom of the page to return to the MyProfile Control Panel.

You can return to this page at any time to reset your password, look up your username and MyCU ID, and add additional/edit existing recovery email addresses.