Android 9+ users: An issue with devices running Android OS version 9+ is preventing the Blackboard mobile apps from accessing the login page, which renders the app inaccessible. Blackboard is working on this issue at high-priority. We will update this article with information as available.
The Blackboard App (formerly known as "Bb Student") is a mobile app designed to supplement your online learning experience in Blackboard. The app provides an intuitive way for you to interact with courses, content, instructors, and other students.
Note for Instructors/Faculty: The Blackboard App is used to access Collaborate sessions. The Bb Instructor app can also launch Collaborate sessions!
Install App
- iTunes Store (iOS® devices)
- Google Play (Android® devices)
Login to the App
To get started accessing Blackboard on the mobile app, install the app for your mobile device listed above. Next, login to the app by following these recommendations.
1. On your phone, launch the mobile app.
2. Search for Concordia University Portland in the institution field and tap to select.
3. Tap the Web Login button to proceed to the login portal.
4. Enter your CUP credentials and tap Sign in.
5. On the portal, tap Blackboard to proceed to the Blackboard app functionality.
6. After a quick refresh, your Blackboard course should appear in the app, mobile-optimized.
Features
Learn more about the features of the Blackboard app in the Feature Guide.
The Blackboard app shows only the courses where you're enrolled a student. Instructors use Blackboard Instructor to access their courses instead.
In the Blackboard app, you can perform these tasks:
- View course items and course announcements
- Take assignments and tests
- Participate in discussions
- Interact with your instructor and class in Blackboard Collaborate
To see what's been added in the latest release, go to What's New in the Blackboard app.
Use Collaborate on Your Phone
The easiest way to access Collaborate via mobile is using a direct link to your session. This is obtained via the Guest Link option for course instructors.
- Students: If you would like to participate via a mobile device, plan ahead and ask your instructor for a direct link to the Collaborate session in advance of the scheduled meeting time.
- Instructors: Use the instructions in the faculty-facing article on Collaborate to obtain a direct (guest) link to the Collaborate session, which you can then email to your student(s).
Join a Session
Install the Blackboard App before beginning this process. The instructions below were developed within iOS, but should work similarly on any mobile operating system supported by Blackboard.
- Install the Blackboard App before beginning this process.
- Within your mobile device's web browser, open the direct link to the Collaborate session.
- Your invite link should be formatted something like this:
https://us.bbcollab.com/guest/1234e50fb16c4778b6789add0cf1234
- Your invite link should be formatted something like this:
- Select the button to Join session using Bb Student.
- This should launch a dialog offering to open the Blackboard application. Confirm this choice.
- Follow any on-screen instructions on your device to open the Blackboard app.
- Your Collaborate session should immediately load within the Blackboard app.
- Learn about the functionality available with the Blackboard app.
Support
If you are in need of technical support, please contact Blackboard's Mobile Support Teams by using one of the below contact methods: