Clear your cache

You may need to clear your browser's cache occasionally to resolve errors and common access issues associated with cache storage. (Including the Taskstream "your session has expired" error.)

• For Firefox, use the instructions in this resource (Firefox, 2019) to clear your cache.
• For Chrome, use the instructions in this resource (Google, 2019) to clear your cache.

Firefox

1. Click the Library button  ,
2. Click History
3. Click Clear Recent History….
4. Next to Time range to clear, choose Everything from the drop-down menu,
5. From the items list, select Cache.
   • Make sure other items you want to keep are not selected.
6. Then, click the Clear Now button.

See this article for details.

Chrome

1. On your computer, open Chrome.
2. At the top right, click the More menu .
3. Click More tools  Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cached images and files," check the boxes.
6. Click Clear data.